Prepared for the Board of Commissioners & General Manager · and for the public record
The May 4 letter and the discussion around it rest on four claims. The record contains no analysis supporting them — so we did the analysis, both directions: for each claim, the strongest case FOR it (researched and cited), what the District's own records show, and an honest grade.
First, the board position — because this is not market entry. The District already owns the asset, the customers, and the sales channel. Every competitor must build what it already has:
The four claims, and where the evidence lands:
The pattern, up front
All four arguments share one property: each is true only in the scenario where the District follows its own recommendation. Freeze a 20 Mbps network while every rival improves, and NCI wins, Starlink floods, the combination overwhelms, and the decline becomes real. Upgrade it, and five years of the District's own records say the opposite. The fears are not findings — they are forecasts of the pause itself.
Claim 01GRADE: PARTIAL — TRUE ONLY IF THE NETWORK STAYS FROZEN
The strongest case for it — we went looking
NCI launched fiber in Omak in October 2024 — symmetrical 500 Mbps at $65 up to 2 Gbps at $125, with a published promise to expand — and advertises fixed wireless to 600/50 Mbps across a six-county footprint, including towers everywhere the District's are and places they aren't (Tunk). Its owner, Heritage Holding, is a serial consolidator: 50+ acquisitions, six ISPs unified under the Core Fiber brand, with a stated thesis of buying rural Pacific-Northwest providers in towns of 1,000–20,000. Industry analysts expect exactly this kind of scaled platform to out-compete subscale operators.
What we could not find, anywhere: Heritage/Core Fiber's capital scale (private, undisclosed) · any Okanogan expansion announcement after October 2024 · any Washington broadband grant to NCI/Core Fiber · a single documented case of a Heritage ISP displacing an incumbent network.
What the District's own records show — the experiment already ran
| While competing with a faster network… | …the audited record shows |
|---|---|
| NCI's purchases from the District | Grew, $400K → $471K/yr (2021→2024) — rising after the acquisition; still ~$188K/yr of transport & bandwidth today |
| NCI's PUD reseller book | 642 → 815 through May 2024 — the fastest-growing reseller, with its own faster towers standing — then a wireless-only wind-down (its PUD fiber resale grew throughout, 141 → 210) |
| The six local providers, capped at 20 Mbps | 2,299 → 2,180 (−5% over 5½ yrs) — held on ground NCI contested everywhere (no uncontested territory exists in the upgrade footprint); active sellers grew (Will Connect +63%) |
| NCI's own retail price record | All tiers +5–6% within weeks of the Feb 2023 announcement; two tiers up again in 2025 (the 2024 restructure did cut per-Mbps — the whole sequence, cited) |
The structural economics don't change with the branding: investor capital must ultimately price for return plus income tax; the District is barred by law from pricing above cost (RCW 54.16.330), and its seven storefronts sell at $0 acquisition cost to it. A challenger can beat a frozen 20 Mbps network — the record shows nobody profitably out-competes an invested, at-cost one.
Verdict
Partial merit — and self-fulfilling only. The investment is real; the conclusion isn't, on five years of evidence. Head-to-head at a thirty-fold speed disadvantage is the floor, not the ceiling: a network that held at 20 Mbps has no reason to do worse at 250. The one scenario where this claim comes true is the pause itself.
Claim 02GRADE: STRONG — AGAINST A 20 MBPS NETWORK
The strongest case for it — and it is genuinely strong
12 million customers (June 2026; +4.5M in 2025 alone, targeting 25M) · U.S. median download ~118 Mbps and rising every quarter (Ookla) · next-gen V3 satellites rated ~1 Tbps each, ~60 Tbps per Starship launch, first test hardware flown May 2026 · a $55/mo 100 Mbps tier offered specifically in low-demand cells — which rural Okanogan's are · rural cells show open capacity, not waitlists · $43.4M of Washington's federal BEAD money now goes to Starlink (26% of the state's funded locations) · and a Virginia rural ISP publicly lost 3,000 subscribers to Starlink promotions in one quarter. We grade this claim STRONG. It deserves to be taken seriously — and it is strongest against exactly one thing: a network capped at 20 Mbps.
What the record shows — here, and in the best market-level data on earth
Here: across three local providers' cancellation logs, Starlink is ~15% of cancellations — the biggest single name, still a minority — and it wins where the local link is congested 20 Mbps gear. Its pricing tracks leverage, not cost: in June 2026 alone it raised U.S. residential tiers $5–10, dropped the hardware-purchase option for a $10/mo perpetual kit fee, and it charges congestion fees up to $1,000 where customers are captive. Abroad: New Zealand's regulator — the cleanest natural experiment anywhere — found Starlink became the #1 rural ISP (27% share) while local wireless providers were still net-gaining customers: satellite sweeps the unserved and the badly-served; where a good local option exists, local holds.
Verdict
STRONG — and it argues for the upgrade, not the pause. One more thing the claim misses: these are different products. Starlink is a do-it-yourself utility — self-install, self-support, no guaranteed speeds, no one to call. The local product is installed, supported, bundled, and accountable — a lot more service for about the same monthly dollar, in a county whose demographics make DIY a barrier, not a perk. That's why even a broken 20 Mbps local product held ~85% of its leavers away from satellite, and why NZ's locals net-gain under 27% Starlink share: satellite sweeps the unserved; full service holds the served — when the service works. The letter reads Starlink's rise as a reason to concede the field. It is the reason to contest it.
Claim 03GRADE: PRESSURE REAL — “SPIRAL” UNSUPPORTED
The strongest case for it
Analysts do describe a real two-front squeeze on rural wireless ISPs — LEO satellite from above, fiber from below — with some subscale WISPs selling or exiting; the cable/telco “duopoly era” is over. And one true collapse exists in adjacent technology: Viasat's U.S. consumer satellite base fell 596K → 205K in four years once a superior substitute arrived — proof a rural base can evaporate. What we could not find: a single documented case of a rural WISP or public network death-spiraling under combined satellite-plus-fiber pressure. The best market-level dataset (NZ, under maximal Starlink pressure) shows local providers net-gaining.
What the record shows — both fronts were already here, for five years
Starlink has sold county-wide since 2021. NCI ran faster towers the whole time. Under both at once, the local providers grew to their peak, plateaued for three years, and only drifted as the District stopped supplying radios (installs 229/yr → 2). And a spiral needs a mechanism — fixed costs forcing rate hikes as customers leave. This network's build is sunk and federally paid, its rates cost-based by law, its sales channel free. The arithmetic that makes networks spiral doesn't exist here. Our 200,000-run model stacks these fears together — near-certain NCI reseller exit, Starlink churn, a reseller collapse, cost overruns — and the county still comes out ahead in ~99% of futures (88–98% even in the deliberately pessimistic world).
Verdict
The pressure is real; the spiral is a choice. The only true spiral on record — Viasat — was a service with no local support that stopped improving while a better option arrived. The pause recreates those exact conditions locally. Five years of the District's own data show what prevents it: a network someone invests in, sold by people who answer the phone.
Claim 04GRADE: HALF TRUE — THE TRUE HALF IS THE CASE FOR INVESTING
The strongest case for it — and we agree with the true half, loudly
Subscriber counts did fall — about −16% from the 2022 peak, faster in 2024–26. The fleet averages ~17 Mbps down — below the federal 100/20 definition of served. And the hardware's maker, Cambium Networks, is in genuine distress: a going-concern warning, default on ~$66.5M of debt, delisted to OTC in March 2026, with the platform's edge product lines already end-of-life (support ends 2027). Two of those three facts are about the hardware, not the demand — and they are the strongest facts in this entire debate. They just point the other way.
What the records show — what actually declined, in what order
The budgets moved first. Wireless reinvestment was cut ~92% ($330K → $26K) starting in 2022; the subscriber slide began roughly 18 months later. The District then effectively stopped connecting new customers — its billed installs, year by year:
Meanwhile, what demand did: revenue grew into the District's largest single telecom line ($1.08M → $1.14M, +5.8%, with zero rate increases) · customers climbed toward the 20 Mbps ceiling (top tier 635 → 1,033) · total last-mile connections, wireless plus fiber, rose +2.3% · more than half of the recent subscriber drop is one reseller's wireless-only channel exit — NCI winding down its resale program while keeping its PUD fiber customers and transport · and part of the loss was never market at all: in a county whose deaths have run ~20% above the pre-COVID baseline since 2021 and whose 75+ population grew 31% in 2020–25 (OFM/Census), a share of cancellations are simply customers who passed away. A demand collapse doesn't grow revenue, climb tiers, and concentrate in a single account plus an actuarial table. A supply ration meeting an aging service area does exactly this.
Verdict
Half true — and the District is citing the wrong half. The demand didn't decline; the hardware did, on the schedule the budgets wrote. With the vendor itself collapsing, “the system is in decline” is not a reason to stop — it's the deadline. Aging, orphaned gear is precisely what the ~$1.2M replaces.
The pattern
| The claim | Grade | Frozen at 20 Mbps | Upgraded to 250 Mbps |
|---|---|---|---|
| 01 NCI takes the market | PARTIAL | Comes true — nobody chooses 20 over 600 | Five years of records say local holds — and wins |
| 02 Starlink floods it | STRONG vs 20 Mbps | Comes true — it beats congested 20 every time | ≈$50/250 + a person nearby beats $55–130 + kit fee |
| 03 The combination spirals | UNSUPPORTED | Becomes possible — Viasat's path: stand still, fall | No mechanism: sunk build, at-cost rates, free channel |
| 04 Active decline | HALF TRUE | Accelerates — orphaned gear, vendor collapsing | The declining half — the hardware — is replaced |
And the asset advantage is the part no competitor can copy. The District isn't weighing market entry — it owns a $9.2M federally-built network, 2,700 billed connections, seven self-funded storefronts, tower leases at $34,700 a year, and backhaul it already upgraded to 400G. Rivals must build all of that at 2026 prices and investor rates of return, then beat an at-cost price. The District's only cost to stay is a refresh it can pay for with 1.5 years of one segment's audited surplus.
| The ask | Scope | Capital | Gate |
|---|---|---|---|
| 1 — Workshop | The session the Board agreed to on June 22 — providers, this document, and the District's numbers at one table | $0 | A date |
| 2 — Prove it | One tower (Jackass Butte — field-tested at 243–946 Mbps), by budget amendment — the Res 1858 instrument | ~$118–157K | Take-rate & churn targets set jointly in the workshop |
| 3 — Scale on evidence | The remaining sites as gates are met, to the full 1,035-radio build | ~$1.2M cum. | Trajectory — the Board's own word |
Our standing offer
Every number here is open: the model runs live on our site, every lever draggable, O&M included (audited ~45% cash margin, stress-tested 28–58%). If the District has evidence for any of the four claims that we didn't find, bring it to the workshop — we will publish it and re-grade. That's what an honest business case looks like from either side.